Mozy Review

Review of Mozy Online Backup

With the world of online backup becoming more and more populated with new names to the marketplace all the time, one name has remained a constant for some time now; Mozy online backup. With two main data centers, both here in the United States and in the United Kingdom, Mozy online backup has been able to establish itself as one of the premier online backup services around with prices that are among the best in the industry.

Getting Started with Mozy

Mozy allows you to try out their services free of charge by giving you 2 GB of free online backup for as long as you like. According to Mozy’s website, you can easily store 250,000 text e-mails, 340 MP3 files, and even 300 photos on the 2 GB plan alone.  For many this free plan may be all that is required to backup their files.

To get started with the free offer, all you need is an e-mail address and a password. You will enter in both, reconfirm your password and within a few moments your account will be set up and you will be ready to install Mozy onto your computer and begin your initial backup.

If you feel like you need more protection then you can get Mozy Home edition for only $5.99 per month for up to 50GB of backup for one computer, or for $9.99 per month you can get up to 125 GB of online backup space and use that among three computers.

While the company used to offer unlimited backup, as of January of 2011, it no longer does. However, with the amount of backup you are allowed for such a small price, it is a very affordable online backup service.

Mozy also has Mozy Pro, which is for businesses. While there is no free trial for Mozy Pro, prices are very reasonable and start at only $3.95 per month, plus $0.50 per GB per month.

Mozy Set-Up

Once your account is set up, Mozy quickly loads onto your computer and automatically scans it for files that need to be backed up. When the scan is complete, you will see a list of what will be backed up in the form of a summary.

From this point you can choose to return to the previous screen and manually select what you want to have backed up, but for the most part, allowing Mozy to select the files will be the easiest as the files presented will likely be all the ones that you want to have backed up. Either way, once you have decided on the files that will be backed up, all you have to do is click ‘continue,’ where you will then see an estimated time for the initial backup to be completed and get a notice that says, ‘Set-Up Complete.’ Once you see the estimated time and message you can click on the ‘finish’ tab to close the program.

How long the initial backup actually takes will depend greatly on what you have backed up. So, it could be anywhere from a few hours to a few days.

Backing Up with Mozy

Once your initial backup is done with Mozy then all subsequent backups are performed automatically. You don’t have to remember to do anything as the program will run at any time your computer is on. Though it will need some resources in order to perform its backup, Mozy will not likely slow your computer down to any noticeable degree and chances are that you will hardly notice it is running.

Monitoring Backup Progress with Mozy

Mozy makes it easy to know what is and isn’t backed up and uses very simple color coded icons to tell you. If you see a ‘red exclamation point’ over a file, it is not backed up. If you see a ‘green checkmark’ over a file, it is backed up. It’s that simple.

At any point during a backup, you can access an information box that will show you exactly what is going on with your backup. You can access this by looking for and then clicking on the icon in the system tray. The pop-up type box will show you everything you need to know in relation to your backup, including what is currently being backed up, what the total percentage of complete backup is for that file, total number of files being backed up, and also total number of files awaiting backup.

Security of Backed Up Files with Mozy

Like many online backup services today, Mozy uses a technique called encryption to help safeguard your files. Basically, an encrypted file is one that is all jumbled up from the original version and will make absolutely no sense to anyone who views it. The only way to get the file back to its original form is by using your user e-mail address and password. So, unless you give those two items out, you can rest easy knowing your files will be safe.

Mozy uses 448-bit Blowfish encryption, which is a cut above the standard encryption used by many other online backup series. That means that your files are protected with the highest level of protection possible. You can opt for your own encryption key, but that will cut the level of encryption down to only 256-bit AES encryption. If you do opt for this choice, you can change this in your account settings, however Mozy strongly recommends using their encryption key.

Restoring Files with Mozy

In true form, Mozy makes file restoration very simple. One way to go about it is by right-clicking on the file in question and then choosing, ‘Restore Previous Version.” Once you click on this, you will see a list of the most recent versions of that file that have been baked up with Mozy and you can then choose which version you would like to restore.

Another way to tackle file restoration is by accessing the Mozy Online Backup Drive that will be automatically installed onto your computer. Simply navigate and find the file you are interested in restoring, right-click on it, then choose either ‘Restore,’ which will restore the file to its original location, or ‘Restore To,’ which will allow you to choose a new location to send the file to.

The third option is the one you will need to use should you lose your computer to a hard drive crash or any other form of loss. This last restore option is via the web and you will need a new computer and internet access in order to accomplish full restoration.

Once you are online, you will go to Mozy.com, log in, and then click on the link that says, ‘Restore Files.’ You will then be able to either browse for certain files or you can simply choose to restore them all. Once the files have been selected, the backup process will begin and before you know it, you will have all the files back that you requested.

Help with Mozy

Mozy offers a wide variety of ways in which you can get help should you run into any problems along the way. Simply click on the ‘Support’ tab on Mozy.com’s home page and you will be taken to their main support page where you will be presented with several ways in which to get your problems resolved.

You can start by looking through the Frequently Asked Questions, or FAQ, and see if you can find what you are looking for. If not, try looking at some of their extremely informative video tutorials. If all else fails, you can look to the community. Mozy is driven by its community and chatting with a community member or two help you resolve your problem.

If you are a Mozy Pro customer, support is taken one step further as there is an 800 number that can be called for experts on the business version of Mozy.

Compatibility of Mozy

It doesn’t matter if you have a Mac or a PC as Mozy online backup will work with both. This includes the latest operating systems, such as Mac OS X 10.6 and Windows 7.

Mozy – Great Backup at a Great Price

There is simply too much that can go wrong with your computer and force you to lose your files. While your hard drive may never crash, you simply can’t guarantee that. Add theft, fire, flood, electrical surge, and the like to the list of what can go wrong and it is easy to see why you need to have your files backed up and protected with an online backup service. With high security, ease of use, and a great price, Mozy online backup is a service that is certainly that is worth looking into.

Read the following user reviews of Mozy to help you determine if their online backup service is right for you. Post your review of Mozy online backup service here. Please elaborate and say specifically what you like or don’t like about Mozy.com. The intent of your review is to help undecided customers decide if Mozy is right for them.

comments
  • i got a free mozy account a week ago and i like it a lot. it backs up all my folders every evening. it’s nice knowing all my files are protected from…whatever.

  • I’ve been using Mozy for about a year now. It was simple to configure and backs up my files every night. Mozy provides great peace of mind knowing my data can be recovered if necessary.

  • Has anyone actually RESTORED a mozy backup?

  • I haven’t done a complete Mozy restore, but I have restored individual files and it worked fine. It took a few hours for the files to be available, but I’m just glad I was able to download the backed up versions.

  • I was a customer of Mozy. When my computer crashed I downloaded all the files that were stored on their server. All the files were altered and not sent to me in their original format. When I called their customer support I was continually given the runaround and promised that a DVD with the files in their original format would be sent to me. Nothing ever happened. I left a message with their home office and nobody ever got back with me from their either. They completely ignored all my phone calls and emails. I would definitely stay away from this company. Your information is not safe with them.

  • Yes, I’ve restored a backup from Mozy. It works great as long as your computer’s constantly connected to the Internet and backing up every single night. Unfortunately my backup silently stopped working for some UnknownError and the next time I visited Mozy, I had no files – nothing! Mozy had decided to delete all my backups without a word of warning.

    I still use the service; don’t get me wrong. But I’ve also invested in extra protection, namely throwing money down a wishing well. It gives me the same sense of security I get with Mozy, but in addition I also get the satisfying “clink” of my change hitting the bottom of the well.

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